Free shipping on orders above 2000

FAQS

 

  1. WHEN WILL I RECEIVE MY ORDER?

       We dispatch most orders within 1-4 business days (i.e. excluding Sundays and public holidays).If the orders are received after 2PM IST, your purchase will ship out the next business day.

For more information regarding our shipping policy, please click on shipping and return in the footer.

 

  1. CAN I BUY MULTIPLE PRODUCTS IN A SINGLE ORDER?

         Sure you can! Just add all the products you wish to buy on to your shopping bag and then click on the “checkout”button. This way you can save on any additional shipping and COD charges!

 

  1. DO YOU HAVE LIMITS ON HOW MUCH PRODUCT I CAN ORDER?

          There is a maximum of 15 items per product in order to give everyone a chance to grab their beauty must-haves! Note that limited-edition items may have a different maximum amount.

 

  1. WHY IS MY ORDER ON HOLD?

         You may be contacted via email for verification as all orders are subject to review. The sooner you get back to us, the sooner we can ship out your Sunil Bajaj Product haul.

 

  1. WHAT DO I DO IF I RECEIVE AN ORDER WITH BROKEN OR MISSING PRODUCTS?

           Contact customer service  +91-8595609622.

 

  1. HOW CAN I UPDATE MY ORDER?

           Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.

 

  1. HOW DO I CANCEL AN ORDER?

Drop an email at customer service support immediately or call us at +91-8595609622. Please note we ship orders as quickly as possible and cannot guarantee cancellation.

 

  1. WHAT IS YOUR RETURN POLICY?

We want you to be satisfied with your Sunil Bajaj purchase. For online purchases made at sunilbajaj.com you may return your order with free shipping for a 100% money-back guarantee within our approved return window of 10 days.

 

  1. DOES SUNILBAJAJ.COM ACCEPT EXCHANGES?

Sunilbajaj.com does not accept exchanges, but you may return your order with free shipping for a 100% money-back guarantee within 10 days for products purchased on our website.

 

  1. DO YOU SHIP INTERNATIONALLY?

Yes, we do. Please connect with us drop us an email at [email protected].

 

  1. CAN I USE AN INTERNATIONAL CREDIT CARD TO ORDER?

We do not currently accept international credit cards.

 

  1. WHEN WILL A SPECIFIC ITEM BE BACK IN STOCK?

We do not have specific restock dates for products. Sign up for our e-mail newsletter to be the first to be notified!

 

  1. WHEN DOES SUNIL BAJAJ OR SB INTERNATIONAL BRANDS HAVE SALES?

Sign up for our e-mail newsletter to be the first to know!

 

  1. HOW DO I TRACK MY PACKAGE?

Visit Delivery.com  with the tracking number.

 

  1. WHAT IF I DIDN'T RECEIVE MY TRACKING EMAIL?

First, check your spam/junk folder. If you still cannot locate your tracking information, please contact customer service, call us at +91-8595609622.

 

  1. WHAT DO I DO IF TRACKING SAYS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED IT?

For Delhivery deliveries, contact them through their support.

If you have any further issues, please contact us  at +91-8595609622.

 

  1. WHAT DO I DO IF MY LOGIN/USERNAME/PASSWORD IS NOT WORKING?

Please contact customer service  +91-8595609622 for assistance.

 

  1. WHY IS MY ORDER INCOMPLETE?

Items missing from your order may have been out of stock. If a product has a price of zero on your final invoice, it was unavailable during order fulfillment and you were not charged for it. Please contact customer service at +91-8595609622 with any further questions about your purchase.

 

  1. WHY WAS MY ORDER MODIFIED?

Sunil Bajaj reserves the right to modify or cancel any orders.

 

  1. WHAT IS THE RANGE OF LOCATIONS SUNIL BAJAJ SHIPS THEIR PRODUCTS?

Sunil Bajaj ships throughout India.

 

  1. WHY DO I SEE A ‘DELIVERY CHARGE’?

Delivery Charge is nothing but the shipping fee which is applicable on orders with the total value of less than INR 2000. This is to cover for our logistics and other costs to ensure that products are delivered at your doorstep in the best and safest way possible.

 

  1. HOW DO I SIGN UP FOR A SUNIL BAJAJ ACCOUNT?

All you need to do is provide us with your name, email address and a password of your choice. It’s that simple!